Welcome to NEPTARA Privacy Policy
Effective Date: 12th Jan 2024.
Introduction
NEPTARA ("we" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, products, services, and interactions with us. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with us, such as when you visit our website, make a purchase, create an account, subscribe to our newsletter, or contact us for support. The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
We also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and tailor our services to better meet your needs.
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process your orders and provide you with the products and services you request.
- To communicate with you about your account, orders, and inquiries.
- To send you marketing communications, promotional offers, and updates about our products and services, unless you opt out of receiving such communications.
- To personalize your experience and tailor our products and services to your interests and preferences.
- To improve our website, products, and services based on your feedback and interactions.
- To prevent fraud, protect our rights and property, and ensure the security of our website and services.
- To comply with legal obligations and enforce our terms of use and other policies.
Disclosure of Your Information
We may disclose your personal information to third parties for the following purposes:
- To our service providers and business partners who assist us in providing our products and services, processing payments, and performing other functions on our behalf.
- To comply with legal requirements, such as responding to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
- In connection with a merger, acquisition, reorganization, or sale of assets, in which case your personal information may be transferred as part of the transaction.
We will not share, sell, or distribute your personal information to third parties for their own marketing purposes without your consent.
Your Choices
You have the following choices regarding your personal information:
- You may update, correct, or delete your account information at any time by logging into your account or contacting us directly.
- You may opt out of receiving marketing communications from us by following the instructions provided in the communications or by contacting us directly.
- You may choose not to provide certain personal information, but this may limit your ability to access certain features of our website and services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Children's Privacy
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under the age of 18, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the revised policy on our website or by other means. Your continued use of our website and services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [[email protected]].